FEATURES & PERSONALIZATION

How does WalkFit track my steps? WalkFit gathers data from all sources connected to the app, which may include sensors from your iPhone, Apple Health, Fitbit, and/or other wearable. We aggregate information compiled by these apps throughout the day to provide you with a holistic view of your daily activity, which includes total steps, distance covered, calories burned, and active time. In a situation where there are multiple data sources for one period of time, our system carefully analyzes all sources to avoid “double dipping” (i.e. counting the same activity more than once). Ultimately, we take into account whichever source is highest.

The steps in the app don’t match my wearable or other tracking app. Activity data displayed within the app may appear greater than what you see on your wearable because WalkFit aggregates data from all sources to give you the most accurate and holistic view of your activity. These sources may include your phone’s sensor, Apple Health, and/or Fitbit. While we may pull data from different sources, our system is set up to avoid “double dipping.” This means, when we have information from multiple sources for the same time period, we’re not counting that same activity multiple times, but taking data from a single source (the highest).

How does WalkFit track my steps? WalkFit gathers data from all sources connected to the app, which may include sensors from your phone, Wear OS, Google Fit, and/or Fitbit. We aggregate information compiled by these apps throughout the day to provide you with a holistic view of your daily activity, which includes total steps, distance covered, calories burned, and active time. In a situation where there are multiple data sources for one period of time, our system carefully analyzes all sources to avoid “double dipping” (i.e. counting the same activity more than once). Ultimately, we take into account just one source, whichever is highest.

Why don't the steps in the app match my wearable or other tracking app? Activity data displayed within the app may appear greater or less than what you see on your wearable because WalkFit aggregates data from all sources to give you a holistic view of your activity. These sources may include your phone’s sensor, Wear OS device, Google Fit, and/or Fitbit. While we may pull data from different sources, our system is set up to avoid “double dipping.” This means, when we have information from multiple sources for the same time period, we’re not counting that same activity multiple times, but taking data from a single source (the highest). The delay in data can take up to 15 minutes to update.

How does WalkFit track my steps? WalkFit collects fitness data, such as steps and distance, from your selected source (Apple Health, or Fitbit ). This data is then processed on our servers every 30-60 minutes or whenever you open the app. During processing, we calculate burned calories and exercise time, updating your daily goal accordingly. Due to periodic updates, the daily goal displayed on widgets, notifications, or the main screen may show slightly lower numbers than the actual total. However, the data will be fully accurate after a short time (approx. 30-60 min), or you can refresh it by opening the app or using the pull-to-refresh feature on the main screen. When you change your health data source, WalkFit begins collecting data from the new source immediately. This means that if you switch sources mid-day, your daily goal will include steps from both the previous and new sources.

Why don't the steps in the app match my wearable or other tracking app? WalkFit displays your activity data directly from your selected source (Apple Health or Fitbit ), so the data in the app should match the data displayed in your selected source. Sometimes, WalkFit may display less data than the source. This may occur if permissions are revoked, the connection is lost, or the app is uninstalled. When this occurs, an error message will appear on the main screen of the app. To resolve this, you need to reconnect to your current source or select a different one. If you change your health data source during the day, your daily goal will include steps from both the previous and new sources. This may cause the data in your daily goal to be higher than the individual totals displayed in the selected source. WalkFit processes health data periodically (approx. every 30-60 min), so sometimes the daily goal shown on widgets, notifications, or the main screen may be slightly delayed in updating. However, the data will be fully accurate after a short time. You can also refresh it by opening the app or using the pull-to-refresh feature on the main screen.

How does WalkFit track my steps? WalkFit collects your health data, such as steps and distance, from your selected source (your device sensors, WearOS, Google Fit, Google Health Connect or Fitbit ). This data is then processed on our servers every 30 minutes to 4 hours depending on the amount of steps tracked or whenever you open the app. During processing, we calculate burned calories and exercise time, updating your daily goal accordingly. Due to periodic updates, the daily goal displayed on widgets, notifications, or the main screen may show slightly lower numbers than the actual total. However, the data will be fully accurate after a short period (approx. 30 minutes - 4 hours), or to expedite the update, you can refresh the data by opening the app or using the pull-to-refresh feature on the main screen. When you change your health data source, WalkFit begins collecting data from the new source immediately. This means that if you switch sources mid-day, your daily goal will include steps from the previous source, as well as the new one.

Why don't the steps in the app match my wearable or other tracking app? WalkFit displays your activity data directly from your selected source (your phone’s sensors, WearOS, Google Fit, Google Health Connect, or Fitbit), so the data in the app should match the data displayed in your selected source. Sometimes, WalkFit may display less data than the source, which may occur if permissions are revoked, the connection is lost, or the app is uninstalled. When this happens, an error message will appear on the main screen of the app. To resolve this, you’ll need to reconnect to your current source or select a different one. If you change your health data source during the day, your daily goal will include steps from both the previous and new sources. This may cause the data in your daily goal to be higher than the individual totals displayed in the selected source. WalkFit processes health data periodically (approx. every 30 minutes - 4 hours), so sometimes the daily goal shown on widgets, notifications, or the main screen may be slightly lower than the actual total. However, the data will be fully accurate after a short period of time, or you can update it by opening the app or using the pull-to-refresh feature on the main screen.

It’s important to note that the app’s notifications aren’t just reminders—they’re gentle nudges that help you stay focused, motivated, and successful in reaching your goals.

Here are the instructions on how to set notification preferences:

Please note that the WalkFit app sets up daily goals for you based on the personal parameters you set when you signed up including your fitness level, personal goal, current and target weight, and age. However, if you’d like to change your daily goals, just follow these steps:

Open the app

You can always check your training history by going to the Home tab and selecting the Fire icon in the top-right corner. When you click on the Fire icon, you’ll see a calendar for the current month that shows your progress in reaching your daily step goals. You can also view your rewards there.

For more detailed information regarding your training history, check the Activity tab. It allows you to see your results, including the number of steps taken, calories burned, distance covered, and time spent.

You can turn off the audio guidance, however, we strongly suggest maintaining the instruction since the guidance provides crucial information to help you follow along correctly. 

Follow the steps below to deactivate the audio guidance, if desired:

What is a Streak?

A streak refers to the total amount of successive days during which you’ve achieved your daily step goal. Each consecutive day that you reach your daily step goal, your streak will grow by 1. 

Our app takes information from your device's activity manager to track your steps and speed, as well as whether the device you’re using is stationary or moving (walking/running). Using a special formula, the app calculates how fast you’re moving your device during a specific period of time. So if you stop, the app will show “0” as your current speed. Please note that you have to keep your phone or Apple Watch with you during the workout for the program to display the correct data. The only exception is when performing indoor video workouts.

Once your profile is complete, you’ll unlock your guided workout plan, plus full access to all the workouts and challenges in the app! Remember, there’s no rush to do everything at once. Take things at your own pace, listen to your body, and give yourself time to rest and recover when you need it.

Here are a few tips to help you get started:

As a bonus to your subscription, we immediately sent 4 free guides to the email address associated with your account upon purchase. These guides were created by our fitness experts and include valuable information to help you achieve your fitness goals. We hope you’ll find inspiration and useful insights inside!

In addition to downloading from your email, you can access the guides through your user account by following these steps:

Our app tracks only the calories burned through walking, so you can see how much energy you’re using from this specific activity. Your other app may show your total daily calorie burn from midnight to the current time, including your baseline metabolic rate and your activity level (e.g., sedentary, lightly active, moderately active, very active). This means the other app’s total may include calories burned during sleep or from other activities. While both methods are valid, our app focuses specifically on calories burned through walking, rather than your overall daily expenditure.

WalkFit collects your step and distance information from your chosen source: Apple Health or Fitbit. The data is updated every 30-60 minutes or as soon as you open the app. Because of this, you might notice your step count is delayed or slightly lower on the home screen or in notifications. This is temporary, and the data will be fully accurate after the next sync. You can also refresh the app manually by re-opening it or using the pull-to-refresh feature on the main screen.

If you are interested in seeing other wearable or tracking app integrations, we would greatly appreciate it if you could contact us with your preference via the Contact Us form, so we can submit your feature request to our technology team.